Customer Service Supervisor
Entreprise: Entreprise de Distribution
Type de contrat de travail:
Temps plein
Secteur d'activité:
Administration et Secrétariat
Localisation: Port-au-Prince, Haiti
Date d'embauche: 25 juin 2020
Publiée le: May 25, 2020
Customer Service Supervisor at Entreprise de Distribution
Description du poste:
Customer Service Supervisor is responsible to handle all complaints and follow up with the appropriate department to resolve all clients’ problems quickly and effectively while ensuring client satisfaction.
MAIN RESPONSIBILITIES
Receive via email or telephone all complaints from our customers, consumers and partners
Register all complaints in the system
Liaising with internal departments to ensure clients’ complaints are fulfilled effectively and quickly.
Communicate important feedback from customers internally.
Qualifications requises:
Education
- Diploma or Bachelor degree in Business Administration or related sciences.
- At least one (1) year experience in customer service
- Knowledge of Quickbooks
Only the shortlisted candidates will be called.